Shipping policy

Processing Time:

Orders are processed within 10-15 business days (excluding weekends and holidays).

 

Worldwide Shipping Rates

Rates are calculated based on the weight of the total shipment — the more you add to your basket the lesser the shipping cost per unit. 

1. Total Weight Calculation: The shipping rate is based on the combined weight of all items in your basket. The heavier the total shipment, the lower the cost per unit.
2. Cost Efficiency with More Items: As you add more items to your basket, the overall shipping cost increases, but the cost per unit decreases. This is because shipping rates often have tiers or bulk discounts, where the rate per kilogram or unit becomes cheaper as the shipment weight goes up.
3. Encouragement to Buy More: This approach encourages customers to add more items to their basket because the incremental shipping cost is reduced, making it more economical per unit.
4. Example: If shipping 1 item costs $10, and 2 items cost $15, the shipping cost per unit drops from $10 to $7.50 when the second item is added.

Rates are provided by shippers on checkout

Shippers: DHL EXPRESS - ARAMEX

NO SHIPPING AVAILABLE FOR KINGDOM OF SAUDI ARABIA

Taxes, Customs and Duties.

Taxes, customs, and duties are calculated upon the arrival of the shipment in the destination country. Customers will be notified of the applicable charges and are responsible for payment before the delivery can proceed.

Delivery Estimates with DHL EXPRESS:

GCC: 2-3 Days

Europe: 2-4 Days

America: 3-5 Days

 

Domestic Shipping (within Lebanon):
Delivery with ARAMEX

Damages:
If you received your order damaged, please contact us within the next 12 hours by whatsapp on +961 81 179817. Our team will support you with the necessary steps in order to proceed immediately with the shipping of replacement items.
 

Return Policy:
We do not accept returns. All sales are final.



Contact Information:

If you have any questions about the shipping policy, please contact us at hello@coqlico.co